Find Your Professional Path With Thayer Corporation

Job Description: 

Thayer Corporation is looking for an experienced HVAC / Controls technician to join our team.  The individual must keep up to date with technical knowledge regarding equipment, concepts, and installation techniques. Have excellent communication skills for customer relationships as well as with co-workers/manager.  Able to manage time to effectively and deal with unexpected changes, i.e. service calls.  Able to build and maintain rapport and positive working relations with employees, customers, vendors and other outside agents.  Effectively represent company’s interests when required and yet maintain the confidentiality of information regarding the operations of the company, customers or vendors and the proprietary technology, methods and know-how acquired related to the job.

Technical Knowledge:
• Keep up to date with technical knowledge regarding equipment, concepts, and installation techniques
• Recommend cost effective solutions to installation problems
• End to end testing, programming, starting up, commissioning, and servicing assigned projects
• Search out and study applicable maintenance manuals
• Setting up the graphical interface and network connections for the controls
• Representing Thayer Corporation by serving as the direct customer contact, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment
• Continually enforcing safety to the highest standards and maintains security and accountability of company issued assets by recording use, wear and conditions.
Customer Relations:
• Inform customer when arriving at or leaving the job and when planning to return.
• Explore any customer complaint to determine the root cause.
• React to customer complaints with the proper amount of sympathy and empathy.
• When the problem is caused by the customer’s use of the system (rather than a fault of the system), tactfully communicate the fact and offer suggestions.

Time Management/Planning:
Demonstrate ability to accurately determine priorities by adhering to planned schedules and having the proper tools and materials when arriving at a job site.

Communication:
Promptly and accurately complete all required data entries.
Keep manager informed of essential information related by the customer.
Internal & External Relations:
Build and maintain rapport and positive working relations with employees, customers, vendors and other outside agents, with all intercompany, intra-affiliate and staff to resolve problems or exploit opportunities. Effectively represent company’s interests when required.

Confidentiality:
Maintain the confidentiality of information regarding the operations of the company, customers or vendors and the proprietary technology, methods and know-how acquired related to the job.
Education and Experience:
• A High School Diploma or equivalent experience is required. Three to five years of HVAC experience in the field and/or computer background for programming.
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations
• EPA Certification Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc).
• This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage).
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move up to 10 lbs, frequently lift and or move up to 40 lbs and occasionally lift and or move more than 40 lbs.
• EPA Certification Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc).

Benefits:
Benefits begin 1st of the month following your hire date.
• Health, Dental and Vision Insurances, Health Savings Account,
• Company provided Short Term and Long Disability Insurance and Company paid Basic Life & AD&D Insurance. Additional Optional Life Insurance and AD&D, Dependent Life Insurance and AD&D.
• 401(k) Savings Plan, Wellness Program, Earned Time Off (up to 20 days; pro-rated based on hire date).
• In addition to our benefits package, we offer extra incentives such as referral bonuses, and reward & recognition opportunities. License renewals paid by company, vehicle reimbursement plan, company cell phone, safety and tool accounts.

Thayer Corporation:
Thayer Corp. has been providing Maine with a complete range of heating, ventilation, air conditioning (HVAC), plumbing and refrigeration solutions for over thirty years. Thayer Corp operates from a modern 35,000 square foot corporation office and fabrication facility in Auburn, ME. The area is serviced with a fleet of over 40 service and installation vehicles.

Thayer Corporation’s precision agriculture division, Lifespring Microclimates is growing and seeks an experienced mechanical engineer who aspires to participate in the transformation of agriculture. We apply proven and often innovative technological solutions in many types of facilities growing food crops and cannabis. These applications are mission-critical requiring robust systems and know-how to reliably achieve healthy, organically grown crops. Thayer’s extensive 40-year experience and resources allow us to implement solutions from the project planning stage through installation and ongoing service and client support. If you seek a career move that is both fulfilling and rewarding contact us at hr@thayercorp.com.  

Join our Team and help us change the world one project (plant) at a time.

JOB DESCRIPTION:

The Project Sales Engineer:

• Provides modification/repair/replacement recommendations and documents these recommendations so the customer and the operations department understand what is required.  
• The individual must be competent in their understanding of mechanical systems. Able to survey mechanical systems, identify problems and propose cost-effective solutions in a timely manner.  Understands prospect’s needs and problems. Determines repair, modification and/or replacement requirements to provide prospects with solutions to problems. Interpret drawings, equipment, and job conditions.  
• They must qualify prospects, makes effective sales presentations, answers questions and objections in a proficient and responsible manner. Aggressively manages quotes to close sales. 
• Effectively represent the company’s interests to outside agents to maximize profits.  Identifies prospects in assigned market. Promptly follow up on leads and referrals. Establish customer rapport and identify needs. 
• Understands the customer’s cost to own, operate and maintain facilities.  Able to translate that understanding into proposals and sales that will enhance customer’s facility while reducing long-term owning and operating costs.  
• Maintains an active backlog of quotes to assure booking goal is consistently met. 

Education and Experience:

Bachelor’s degree (BA) in Engineering with three to five years of experience.

Send resume to hr@thayercorp.com.  No cover letter required.

Benefits:

• Health, Dental and Vision Insurances, Health Savings Account, 
• Company provided Short Term and Long Disability Insurance and Company paid Basic Life & AD&D Insurance. Additional Optional Life Insurance and AD&D, Dependent Life Insurance and AD&D.  
• 401(k) Savings Plan, Wellness Program, Earned Time Off (up to 20 days; pro-rated based on hire date).  
• In addition to our benefits package, we offer extra incentives such as referral bonuses and  reward & recognition opportunities.  License renewals paid by company, vehicle reimbursement plan, company cell phone, safety and tool accounts.

Thayer Corporation:

Thayer Corp. has been providing Maine with a complete range of heating, ventilation, air conditioning (HVAC), plumbing and refrigeration solutions for over thirty years.  Thayer Corp operates from a modern 35,000 square foot corporation office and fabrication facility in Auburn, ME.  The area is serviced with a fleet of over 40 service and installation vehicles.